Client Satisfaction Is Key - A Conversation with Catherine Zinn

As the first-ever Chief Client Officer of Baker Botts, a global law firm, Catherine Zinn is laser-focused on servicing the client. She ensures that her company is proactive and relentless in its focus on client satisfaction and in its growth in key markets. Zinn was recognized as a "Woman of Influence" by the "Silicon Valley Business Journal," as a "Woman of Achievement" by "Legal Momentum" and a "Top 100 Woman in Law" by "Women Who Lead" in 2021. Recorded on 05/17/2022. [9/2022] [Show ID: 38307]

00:00 Start
00:16 Introduction
02:37 Main Discussion
17:54 Audience Q & A

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